An independent platform to address complaints and disputes regarding skills development and training programs.
Become part of South Africa's most trusted training provider directory. Our rigorous vetting process ensures quality and builds trust with learners and employers nationwide.
Rigorous vetting process ensures only quality providers
Connect with learners and employers across all regions
Display your verified status to build client confidence
We ensure all Training Providers comply with national skills development legislation and maintain the highest standards in training provision across all sectors.
Your identity is protected throughout the complaint resolution process. We maintain strict confidentiality in all proceedings.
We facilitate constructive dialogue between complainants, SETAs, training providers, and employers to achieve equitable resolutions.
Complete the complaint form with all required details and supporting documentation.
Our team reviews your submission within 5 working days to determine jurisdiction and merit.
We conduct a thorough investigation, gathering evidence from all relevant parties.
We issue a binding resolution within 30 days, with follow-up to ensure compliance.